Orders & Shipping

Find answers to your order and shipping questions below.

 

Shipping Fees

US orders

• For orders under $50: Standard shipping fee is $9.99, and the estimated delivery time is 3–5 business days*.
• For orders over $50: Enjoy your 3-5 business days free shipping*.

Canada orders

• For orders under $50: Standard shipping fee is $9.99, and the estimated delivery time is 7–12 business days*.
• For orders over $50: Enjoy your 7-12 business days free shipping*.

 

*Shipping costs vary depending on the weight of your order and the delivery destination. These rates are determined by our shipping carriers and cannot be modified by Cozy Bliss. We offer free standard ground shipping worldwide on all orders over $50.

*Please note: Shipping times are estimates and begin from the date of shipment, not the order date. Delivery may take longer than expected due to factors such as incorrect address details, customs clearance procedures, or other unforeseen delays.

Order Processing Time

We aim to process all orders within 0–1 business days. Please note that orders are not processed or shipped on weekends, or public holidays.

 

Delivery region

US and Canada.

 

Delivery time

For standard delivery method, it typically takes 3-5 business days for your package to arrive.

If your order includes multiple different products, it may be shipped in separate packages due to varying warehouse locations. As a result, delivery times for each package may differ, especially for shipments to Canada.

 

Taxation

We collect sales tax on orders shipped to the United States, as required by state and local laws. The applicable tax will be calculated and displayed at checkout based on your shipping address.

 

Refusal of Delivery

If you refuse delivery of an order, the package will be returned to our warehouse. You will receive a refund for the merchandise and tax paid within 1-3 business days, but shipping charges are non-refundable.

 

Order and Shipping Confirmation Emails

You will receive an order confirmation email once your order has been submitted into our system. Once your order has shipped, we will send you an email confirmation that will include the tracking number for your package.

You may receive several shipments in order to complete the fulfillment of your order and will receive a shipping confirmation email for all items as they are shipped.

 

Item Availability

We make every effort to maintain sufficient stock of items on our website; however, we may run out of stock of popular items. We also work to ensure that when you place an order online, the item is available at the time of shipping. In the rare case that an item is out of stock, we will notify you via e-mail and any changes to your order will be reflected in your order total.

 

Redeeming Coupon or Promotion Codes

To redeem a coupon or promotion code, simply enter the code into the appropriate field during the billing section of the checkout process. Your order total will reflect any and all price changes.