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Orders typically ship out within the allotted processing time based on the shipping method chosen (this does not include weekends or holidays). Once the processing time-frame is complete, you will be receiving your shipping confirmation email with your tracking details. Please allow 24-48 business hours for your tracking information to update on the carrier's site once received.

With your Email Address and Order Number, you can track your order HERE! 
 

We also recommend that you log into your account where you can view and track orders from your account HERE! 

 

We know you want your Cozy Bliss order fast so as soon as you place your order, we are on it! Regrettably, this means that we cannot cancel or make any changes to your order. This can include but is not limited to: 

Adding/Removal of Items

Change in Color/Size of Items

Adding/Removal of a Discount Code

Billing or Shipping Address Update

Order Cancellation Request

Shipping Method Change

We welcome you to return items in accordance with ourReturns Policyonce your order has been delivered to you. 

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Cozy Bliss eGift Cards do not expire and are not refundable. Gift and eGift Cards cannot be redeemed for cash.

If you have received an item which is defective or different to the one purchased, we will issue a refund for the defective/incorrect item(s) as soon as we receive them at our warehouse and inspect the condition of the item(s). Please email us atsupport@cozybliss.com to coordinate the return.

Cozy Bliss

Founded in New York in 2018, Cozy Bliss was born with a mission to create world’s best plush to keep our customers warm, cozy, and bliss.

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