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FAQs about Shop ALL
Q1：Is the mat truly leakproof? What kind of liquids can it protect against?
A1：Yes, it features a built-in leakproof barrier that effectively prevents accidents like urine, drool, or spilled water from seeping through. This reliable protection safeguards your furniture, carpets, car seats, or the floor inside a crate, helping to keep your home clean and odor-free. You can confidently use it on sofas, beds, or in crates.
Q2：How do I clean the mat, and will it last with frequent washing?
A2：For easy care, the mat is completely machine washable (hand washing is also an option). It's crafted to be durable and will not shrink or lose its shape after washing. Simply air-dry it in the shade to maintain its optimal structure and cooling performance. Its tough construction, including reinforced stitching, is designed for season-after-season use, even with regular cleaning.
Q3：How does the cooling mat actually work, and how cool does it feel?
A3：Our mat doesn't require electricity or refrigeration. It's engineered with a special high-performance fabric blend (80% cooling nylon & 20% polyethylene) that actively draws heat away from your pet's body for rapid dissipation. This technology has been independently verified by SGS, achieving a Q-max value exceeding 0.4, which is higher than standard pads. This translates to an immediate and perceptible cooling sensation upon contact, providing ideal relief in warm weather or for pets prone to overheating.